Privacy · Updated 2026-10-15

Privacy Policy

What data we collect, why, who we share it with, and how to control it.

1-800 Office Solutions (“us”, “we”, or “our”) operates the 1-800 Office Solutions website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://1800officesolutions.com/terms-and-conditions/

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number

Requests for quotes and service

When you ask us for a quote, a service visit or other information, we use the details you give us (name, company, phone, email, location and your answers) to respond to that request.

To fulfil your request we may share those details with our partner dealers and service providers who serve your area. They may only use your information to respond to your request. We do not sell your personal information.

Calls and text messages

When you submit a form on our website, you agree that 1-800 Office Solutions and our partner dealers may contact you about your request at the number you provided. This includes calls and text messages that may use automated technology, an artificial intelligence voice or a prerecorded voice. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies with your request.

How to opt out

  • Texts: reply STOP to any text from us to stop receiving them. Reply HELP for help.
  • Calls: tell the caller you do not want further calls, or call us at (888) 574-5120.
  • Email: use the unsubscribe link in any email, or write to info@1800officesolutions.com.

We record your opt-out and honour it. If you opt out, we may still contact you about a request you make later.

Mobile information

We do not share or sell mobile phone numbers or text messaging consent with third parties for their own marketing purposes. Sharing with partner dealers is limited to responding to your request, as described above.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Google User Data

  • Data Access: Our Catalog Plugin uses access to Google Analytics data (via the analytics.readonly scope) solely to display real-time traffic information within our WordPress plugin.
  • Data Retention: Google user data is retained only while the WordPress plugin is installed and active on the user’s website. Once the plugin is removed, all associated Google user data is automatically deleted from our systems.
  • Data Deletion: If a user uninstalls or deletes the plugin from their WordPress site, all stored Google user data is also permanently deleted. Users may also contact us at info@1800officesolutions.com to request manual data removal.
  • Third-Party Sharing:  We do not share or sell any Google user data with third parties.
  • Limited Use Disclosure: Catalog Plugin complies with Google’s Limited Use requirements. We only use Google user data to provide user-facing features that are part of the plugin functionality. We do not transfer this data to third parties, nor do we use it for advertising purposes.
  • AI/ML Usage:  We affirm that no Google user data is used to train or fine-tune any AI or ML models, including models developed by us or any third party.
  • Policy Compliance: Catalog Plugin’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@1800officesolutions.com or call (888) 574-5120. You may also reach us via email at info@1800officesolutions.com.