Looking For The Best Business Phone System For Your Office?
Want the cheapest VoIP phone system (affordable, no price gouging), but still amazing quality and the latest cool features? Save up to 40% vs legacy PBX, with 75+ UC features, 35+ CRM integrations, and 30-second support response times.
No credit card. No commitment. Keep your existing phone numbers. Custom quote in minutes from a real voice specialist, not a chatbot.
SMB-first since day one
or a month free
in < 30 seconds
out of the box
Why your old phone system is bleeding money
Over 60% of small businesses in Florida are still using the old POTS (plain old telephone system), key systems, older PBX systems, or an occasional early-stage UC (unified communications) voice system. If that's you, you're almost certainly overpaying, and missing the features that make modern teams move.
The legacy PBX tax
- High price. You often pay more than TWICE what you ought to, for less than HALF the features. The telcos rely on complacency while milking you every single month.
- Limited features. Hard-to-use interfaces, no portal, no forwarding, no simultaneous rings, no employee status, no instant messaging, no virtual faxes.
- Nothing mobile. Your phone doesn't also ring on your cell, no instant messaging to your landline. You are LOCKED to the main location.
- Hard to scale. Tedious to change, requires a trained tech, antiquated voice line systems, users can't manage their own profiles.
- No analytics. Few have call recordings. Employee metrics are complex or non-existent with little to no tracking.
- Less reliable. When your phone system fails, everyone is down. Upgrades require new hardware.
Modern VoIP in one move
- Much lower costs. $20–$35 per seat (up to 40% less than legacy), no domestic long-distance charges.
- More advanced features. Call routing, forwarding, instant messaging, screen sharing, virtual faxing, CRM/ERP integration.
- Leverage existing mobile phones. Same caller ID across land-line or mobile, shielding your private mobile number.
- Easier self-serve. Intuitive portals to personalize features. No IT or dedicated PBX infrastructure required.
- More stable hardware. No old PBX to upgrade or fix, never disrupted by local outages or disasters.
- Much better analytics. Call detail by user, built-in call recording, summary reports so you see exactly how phone time is spent.
Six reasons to switch to a new business VoIP phone system
The UC-based model is more reliable, has many more valuable features, is much easier to use and manage, and integrates with the tools your team already runs. The only real question is who to use, and we'll get to that next.
Much lower costs
Legacy systems run $40–$55 per month (up to $100 in California) plus long-distance and hardware. Modern VoIP runs $20–$35 with no domestic long-distance. You stop paying for seats you don't use.
Advanced features
Direct call routing, forwarding, instant messaging, screen sharing, built-in virtual faxing, employee online status, CRM/ERP integration, available on land-line, mobile, or PC.
Leverage mobile phones
Easy outbound calls on land-line or mobile, same caller ID across devices, dual land/mobile caller ID, inter-system instant messaging, employee online status.
Easier self-serve
Intuitive self-serve portals to personalize features. No IT or dedicated PBX infrastructure required. Fast and easy self-deployment, shrink or expand in minutes.
Stable, advanced hardware
No old PBX or in-office systems to upgrade or fix. Never disrupted by local outages or disasters. Redundant cloud infrastructure keeps you live.
Better analytics
Call detail by user, built-in call recording (easy configuration and access), summary reports so you know exactly how everyone's phone time is spent.
Not all VoIP vendors are the same
The major players are fighting for the largest accounts, so small and mid-sized businesses get stuck in IVR trees, miss out on features, and still get price-gouged. 1-800 Office Solutions is built differently: SMB-first, white-glove support, and priced for businesses that actually call the phone company.
Tens of thousands of customers, with higher satisfaction ratings than every major competitor nationwide. Installs are on time, or you get a month free. Service is always available (0% downtime), or you get a month free. That's the contract.
The most affordable business phone system — and the cheapest VoIP phone
There are five major reasons to consider Mitel business phone service through 1-800 Office Solutions in Florida and the rest of the country. Plus, it's the price-performance leader.
A major UCaaS company
Mitel is a major network provider delivering all the major features, plus several that are totally unique to SMBs. More than 75 UC features including caller ID, music on hold, fax, voice mail, call waiting, caller blocking, do not disturb. Unrivaled network stability, with month-free guarantees if it ever goes down.
SMB-focused
- Voice-only service provider, focused on doing one thing exceptionally well.
- Built around unique SMB needs. Personalized local help, no call trees or offshore call centers.
- Easiest self-serve customer portal, considered the “Apple” of VoIP usability.
Best SMB service & implementation
- Dedicated implementation team assigned for your install.
- 30-second response times. 94% of support calls answered in under 30 seconds by a person, not a machine.
- Fixed on first call. No call timers, so support takes the time to answer without incentive to rush.
Best-in-class call routing
All the expected features like call forwarding, transfer, hunt groups, outbound local and long-distance, plus harder-to-find advanced features like receptionist (see all users and availability), hoteling (turn another phone into your number), and more.
Out-of-the-box integrations
- 35+ CRM/ERP systems supported out of the box, including Goldmine, Oracle (one of the few NetSuite certified), Salesforce, and more.
- Pull up inbound calls within your CRM, or auto-dial out. Self-configure in minutes.
- Custom integrations available within 60 days at affordable rates.
Price-performance leader
1-800 Office Solutions pricing is 15–30% less than other major players for near-identical features, and upwards of 50% less than many current PBX and POTS lines. Plus superior uptime, the industry's highest satisfaction score, white-glove in-country support, the fastest response times with real people, and built for small to medium business.
Your new life with a modern business phone system
This is what every customer call sounds like at month three: less venting about the bill, more “why didn't we do this years ago.” Same office, same team, completely different phone experience.
Before: your old life
You're ticked at your massively overpriced bill, especially since your service failed (again). You still have no way to forward calls, no way to know if someone is available to take the call, no simultaneous ring, nothing mobile, a pain to scale, and no analytics. Something has got to change.
After: the switch is done
You just got Mitel. The switch was fast and seamless. For less than half the price, you now have all the latest features like forwarding, virtual faxes, and instant messaging. It rings your mobile if you're not at your desk (two lines while paying for one).
It took minutes to add your new employee, and you now have detailed analytics (didn't know Tommy took that long for lunches). All on a network with the highest satisfaction rating in the industry.
The only thing you have to ask yourself now is where you're taking your family on vacation this year, with the thousands you'll save every year. Life is good.
Frequently asked questions
Can I keep my same phone number?
Absolutely. 1-800 Office Solutions does all the work so that the process is transparent to you. All we need is a copy of your most current phone bill so that we can confirm every number is accounted for.
How much time or resources is required to manage this process?
1-800 Office Solutions does almost all of the work. We only need your call flow preferences. You plug in the new phones and schedule basic training.
How long will it take to upgrade my service?
It usually takes about one week to get everything set up, phones delivered, and tested.
Will it disrupt my business?
No. You will never be without service. The process is seamless and your dedicated service installation coordinator will walk you through the entire process.
What do I do with my old phones or phone system?
Depending on the age of the system you can sell it online, drop it off at a recycling facility, or donate it to a museum.
What if I am still under contract?
Not a problem. We would schedule your service upgrade to take place in conjunction with the expiration of your agreement.
How much does a business VoIP phone system actually cost?
Most small businesses pay $20–$35 per seat per month on modern VoIP. That typically includes unlimited domestic calling, voicemail-to-email, CRM integration, mobile apps, and call analytics. Legacy PBX systems tend to run $40–$55 per seat with long-distance billed separately.
Do VoIP phones work during an internet outage?
Yes. Calls can automatically roll to your mobile device via the softphone app, so your team keeps receiving calls even if the office internet is down. For sites with heavy call volume we also recommend a 4G/5G failover router for the strongest possible uptime.
Ready to stop overpaying for phones?
Tens of thousands of businesses have switched to modern VoIP through 1-800 Office Solutions. See a demo, or get a quote and get shocked at the savings. Custom proposal in minutes, no commitment, keep your existing numbers.